Various Thursday, Aug 30 2007
Cross Stitch and General and Sources 10:57 am
1. Indeed it looks way better in real life. I spent some time yesterday just standing and staring at it. The reference photo is IMO good enough to give a hint that they will look really good when stitched. But I also see that too few people have actually stitched them, which is a miss. I highly recommend them, they all will look really stunning.
2. Happy Beefday to me. So it happens for a couple of years already that for one reason or another I have to celebrate another day, mostly during the weekend. Dull.
3. Regarding b-day presents and ordering online, I am annoyed at a certain company. Wanting to save some money from price and shipping, I decided to order the Best of TW fantasy collection II book from ABC Stitch Therapy. Book 20 dollars, shipping 10 dollars, looks fine so far. I placed the order on August 21-st, received a confirmation email, and since then I haven’t heard from them. They write in the email “We will be sending you a shipping notification email when your order is ready to ship.” But after one week has passed I emailed their orders department about the status of my order. (”You may inquire about your order’s status at any time by emailing us at orders@abcstitch.com) No reply. Now *this* is already insolent. I’ve dealt with similar US companies on my previous job, so I know this type of behavior, and in such cases we had to pick up the phone, call them and make them do their job. So if I was there I’d call them, but now I have to just wait and see what will happen. They haven’t charged my credit card, and overally it looks like they’ve disappeared from the face of the earth. Suppose some of you might have dealt with them too, and even if everything went well with you, here so far it is just not showing well about them. So no matter if they ship it in the end or reply, I won’t be ordering from them again. This is a neglectful attitude to customers.
Even if we mind a possibility that my email was not received for some reason, the way I understand business, is that the firm itself is responsible to notify the customer in the moment there is any kind of delay, and also initially inform him of a possible time-period when he can expect his order to be processed. I have witnessed a good business approach, when I ordered from Sew and So a couple of years ago, they sent me a confirmation and on the next day emailed me again, saying that they don’t have the item currently in stock and I will have to wait for a few days, for which they apologize. After a few days (two in fact) they emailed again saying that they already received it in stock, apologized (again) for the delay and added that the item was already shipped. I also have good impressions from Patterns Online, I emailed them with some payment related questions and received a very detailed reply on the same day.
With a very small finish, as you can see and read from title and description. This is intended for my kitchen and will be framed along with the other 5 mini-samplers from the same serie, when they’re completed. I’ve stitched it on Aida 18 because this is what I have (should better have 16); and discovered that I hate it moderatedly, meaning “not that bad, seen worse.” But on Aida such small designs come out much better looking.
